Refunds & Returns Policy
In the event of a printing error or transport damage (if insurance has been taken), any queries regarding printing or finishing errors must be made within 5 working days of receipt of goods. If we confirm that the error is clearly identified as a printing or finishing error, all steps will be taken to rectify or re-print the job. Faulty goods must be returned to our factory before a re-print can occur. If the problem is a result of incorrect artwork the client will be responsible for the reprinting and any associated costs.